ServiceNow Certified Application Developer Exam
CAD Exam Questions 2023
ServiceNow CAD Exam Preparation Dump Q&A (Part -1): These are the sample questions from which people can practice after their learning. Please don't depend on these questions as the questions may not come in exam.
1. What syntax is used in a record producer script to access values from record producer form fields?
A. producer.field_name
B. current.field_name
C. current.variable_name
D. producer.variablename
Correct Answer: D
2. Which one of the following is NOT a debugging strategy for client scripts?
A. gs.log()
B. g_form.addInfoMessage()
C. Field Watcher
D. jslog()
Correct Answer: A
3. Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT selected?
A. Can read does not affect the availability of other Application access fields
B. Allow configuration
C. All access to this table via web services
D. Can create, Can update and Can delete
Correct Answer: D
4. Identify the incorrect statement about Delegated Development in ServiceNow?
A. Administrators can grant the developer access to script fields
B. Administrators can grant non-admin users the ability to develop global applications
C. Administrators can grant the developer access to security records
D. Administrators can specify which application file types the developer can access.
Correct Answer: B
5. From the list below, identify one reason an application might NOT be a good fit with ServiceNow? The application:
A. Requires "as-is" use of low level programming libraries
B. Uses forms extensively to interact with data
C. Requires reporting capabilities
D. Need workflow to manage processes
Correct Answer: A
6. Which one of the following is the baseline behavior of a table in a privately-scoped application?
A. All application scopes can read from the tables
B. Only artifacts in the table's application can read from the table
C. The table and its data are not accessible using web services
D. Any business rule can read, write, delete and update from the table.
Correct Answer: A
7. When configuring a REST Message, the Endpoint is?
A. The URI of the data to be accessed, queried or modified.
B. Information about the format of the returned data
C. The response from the provider indicating there is no data to send back
D. The commands to the REST script to stop execution.
Correct Answer: A
8. Which one of the following is true for GlideUser(g_user) method?
A. Can be used in Client Scripts and UI Policy only
B. Can be used in Business rules and Script includes
C. Can be used in Client Scripts, UI Polices and UI Actions
D. Can be used in Business Rules only
Correct Answer: A
9. To see what scripts , reports and other applications artifacts will be in a published application?
A. Enter the name of Application in the Global Search field
B. Open the list of Update Sets for the instance
C. Open the artifact records individually to verify the value in Application field
D. Examine the Application Files Related list in the application to be published
Correct Answer: D
10. When creating new application files in a scoped application, cross scope application access is turned on by default in which of the following?
A. Table
B. Script Include
C. Workflow
D. Rest messages
Correct Answer: A
11. How many applications menus can an application have?
A. 2, one for an application's user modules and one for an application's administrator modules
B. 3, one for an application's user modules one for an application's administrator modules, and one for ServiceNow administrator's modules
C. As many as the application design requires
D. 1, which is used for all application modules
Correct Answer: D
12. Which platform feature can be used to determine the relationships between field in an import set table to field in an existing ServiceNow table?
A. Business Service Management Map
B. Data Sources
C. CI Relationship Builder
D. Transform
Correct Answer: D
13. It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan. What are some of the considerations to document as part of the business process?
A. Business problem, data input/output, users/stakeholders, and process steps
B. Business problem, users/stakeholders, available licenses, and database capacity
C. Business problem, data input/output, users/stakeholders, and database capacity
D. Business problem, data input/output, project schedule, and process steps
Correct Answer: A
14. Which one of the following is true regarding Application Scope?
A. Any developer can edit any application
B. All applications are automatically part of the Global scope
C. Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts
D. Developers can choose the prefix for a scope's namespace
Correct Answer: D
15. When configuring a module, what does the Override application menu roles configuration option do?
A. Users with the module role but without access to the application menu access the module
B. Admin is given access to the module even if Access Controls would ordinarily prevent access
C. Self-Service users can access the module even though they do not have roles
D. Users with access to the application menu can see the module even if they don't gave the module role
Correct Answer: A
16. Which of the following are true for reports in ServiceNow? Choose 3
A. Can be scheduled to be run and distributed by email
B. Can be run on demand by authorized users
C. Can be a graphical representation of data.
D. All users can generate reports on any table
E. Any user can see any report shared with them.
Correct Answer: A,B, C
17. Which one of the following is NOT a purpose of application scoping?
A. Provide a relationship between application artifacts
B. Provide controls for how scripts from another scope can alter tables in a scoped application
C. Provide a way of tracking the user who developed an application
D. Provide a namespace(Prefix and scope name) to prevent cross application name collisions
Correct Answer: C
18. When evaluating Access Controls, ServiceNow searches and evaluates?
A. Only for matches on the current field
B. Only for matches on the current table
C. For the most specific match to the most generic match
D. For the most generic match of the most specific match
Correct Answer: C
19. Which one of the following is true for a Script Include with a Protection Policy value of Protected?
A. Protection Policy is applied only if the application is downloaded from ServiceNow App Store
B. Protection Policy is applied only if the glide.app.apply_protection system property value is true
C. Protection Policy option can only be enabled by a user with admin role.
D. Any user with protection_edit role can see and edit the Script Include
Correct Answer: A
20. One of the uses of ServiceNow REST API Explorer is?
A. Find resources on the web for learning about REST
B. Create sample code for sending REST requests to ServiceNow
C. Practice using REST to interact with public data providers
D. Convert SOAP Message functions to Rest methods
Correct Answer: B
21. Modules must have a Link type. Which one of the following is a list of Link types?
A. List of Records, Content Page, Order, URL(from arugments:)
B. Assessment, List of Records, Content Page, Roles
C. Assessment, List of records, Separator, Timeline Page
D. List of records, Separator, Catalog type, Roles
Correct Answer: C
22. Which of the following statements is true for the Form Designer?
A. a, b, c and d
B. a, b and c
C. b, c and d
D. a, b, and d
Correct Answer: B
23. Application developers configure ServiceNow using industry standard JavaScript to..
A. Enable the right-click to edit the context menus on applications in the navigator
B. Extend and add functionality
C. Customize the organization's company logo and banner text
D. Configure the outgoing email display name
Correct Answer: B
24. Which of the following is NOT supported by Flow Designer?
A. Use Delegated Developer
B. Run a flow from a Metric Base Trigger
C. Call a subflow from a flow
D. Test a flow with rollback
Correct Answer: D
25. Which one of the following is NOT a UI Action type?
A. Form button
B. Form choice
C. List banner button
D. List choice
Correct Answer: B
26. Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control?(choose two)
A. source_control
B. source_control_Admin
C. admin
D. git_Admin
Correct Answer: A,C
27. When working in the form designer, configuring the label of a field in a child table changes the label on which tables?
A. all tables
B. parent table
C. base table
D. child table
Correct Answer: D
28. Which objects can be used in Inbound Action scripts?
A. current and previous
B. current and event
C. current and producer
D. current and email
Correct Answer: D
29. Here is the business rule script template:
A. Anonymous
B. Constructor
C. Scoped
D. Self-invoking
Correct Answer: D
30. The source control operation used to store local changes on an instance for later application is called a(n) <blank>.
A. Update set
B. Branch
C. Tag
D. Stash
Correct Answer: D
31. Which of the following statements does NOT apply when extending an existing table?
A. The new table inherits all of the fields from the parent table
B. The new table inherits the functionality built into parent table
C. The parent's table Access Controls are evaluated when determining access to the new table's records and fields
D. You must script and configure all required behaviors
Correct Answer: D
32. There is a basic strategy when creating Utils Script Include. Identify the step that does not belong.
A. Create a class
B. Identify the table
C. Create a prototype object from the new class
D. Script the functions
Correct Answer: B
33. Which of the following methods prints a message on blue background to the top of current form by default?
A. g_form.addInfoMsg()
B. g_form.showFieldMsg()
C. g_form.showFieldMessage()
D. g_form.addInfoMessage()
Correct Answer: D
34. Which method call returns true only if the current logged in user has the catalog_admin role and in no other case?
A. g_user.hasRoleFromList('catalog_admin')
B. g_form.hasRoleExactly('catalog_admin')
C. g_form.hasRole('catalog_admin')
D. g_user.hasRoleOnly('catalog_admin')
Correct Answer: B
35. Which of the following CANNOT be debugged using the field Watcher?
A. Client Scripts
B. Script Includes
C. Business Rules
D. Access Controls
Correct Answer: B
36. Which of the following are configured in an email notification?
A. a, b, and d
B. a, c and d
C. b, c and d
D. a, b and c
Correct Answer: D
37. Which one of the following is part of the client-side scripting API?
A. GlideSystem object (gs)
B. GlideUser object (g_user)
C. current and previous objects
D. workflow.scratchpad
Correct Answer: B
38. Which one of the following is true for a table with the "Allow configuration" Application Access option selected?
A. Out of scope applications can add new tables to the scoped application
B. Only the in scope application's scripts can create Business rules for the table
C. Out of scope applications can create Business rules for the table
D. Any user with the application's user role can modify the application's scripts
Correct Answer: C
39. Which of the following objects does a Display Business rule NOT have access to?
A. previous
B. current
C. g_scratchpad
D. GlideSystem
Correct Answer: A
40. In an Email notification, which one of the following is NOT true for the weight field?
A. A weight value of zero means that no email should be sent
B. A weight value of zero means that the notification is always sent when the notification's When to send criteria is met
C. A weight value defaults to zero
D. Only notifications with the highest weight for the same record and recipients are sent
Correct Answer: A
41. Which of the following features are available to Global applications?(Choose 2)
A. Delegated Development
B. Automated Test Framework
C. Flow Designer
D. Source Control
Correct Answer: B, C
42. In a business rule, which one of the following returns true if the currently logged in user has admin role?
A. gs.hasRoleExactly('admin')
B. g_form.hasRole('admin')
C. gs.hasRole('admin')
D. g_form.hasRoleExactly('admin')
Correct Answer: C
43. Which one of the following is NOT a trigger type in Flow Designer?
A. Outbound Email
B. Schedule
C. Record
D. Application
Correct Answer: A
44. Which one of the following is true?
A. A UI Policy's Actions and Script execute at the same time
B. The execution order for a UI Policy's Script and Actions is determined at runtime
C. A UI Policy's Actions execute before the UI Policy's Script
D. A UI Policy's Script execute before the UI Policy's Actions
Correct Answer: D
45. When configuring the content of an email notification, which syntax should be used to reference the properties of an event triggering the notification?
A. ${current.<property name>}
B. ${gs.<property name>}
C. ${<property name>.getDisplayValue()}
D. ${event.<property name>}
Correct Answer: D
46. Which one of the following cannot be used in a Script Action script?
A. current
B. event
C. Glide Record
D. previous
Correct Answer: D
47. Which one of the following is true for the Application Picker?
A. Only custom applications appear in the Application Picker
B. Only downloaded applications appear in the application picker
C. All custom applications scope and the Global scope appear in the Application Picker
D. All applications in ServiceNow, including baseline applications like incident, appear in the Application Picker
Correct Answer: C
48. Which of the following methods are useful in Access Control scripts?
A. gs.hasRole() and current.isNewRecord()
B. g_user.hasRole() and current.isNew()
C. g_user.hasRole() and current.isNewRecord()
D. gs.hasRole() and current.isNew()
Correct Answer: A
49. Which source control operation is available from BOTH Studio and the Git Repository?
A. Stash Local Changes
B. Apply Remote Changes
C. Create Branch
D. Edit Repository Configurations
Correct Answer: C
50. When creating a table in privately scoped application, which four Access Controls are created for the table?
A. Insert, Delete, Query, Update
B. Insert, Delete, Query, Write
C. Create, Delete, Read, Write
D. Create, Delete, Read, Update
Correct Answer: C
51. When debugging Email Notifications, what must you check on a user record? Choose 3 options
A. Active must be true
B. The user must not be locked out
C. The value in Notification field must be set to enabled.
D. The email field must have a value
Correct Answer: A,C,D
52. When configuring an ACL which has no condition or script, which one of the following statements is NOT true?
A. table.* will grant access to every field in a record
B. table.None will grant access to every record on the table
C. table.id will grant access to a specific record on the table
D. table.field will grant access to a specific field in a record.
Correct Answer: C
53. What are web services?
A. Methods used to discover a wide variety of systems and applications
B. Methods used to allow applications to connect to other software applications over a network
C. They provide a customer-facing view of available service and product offerings provided by departments within the organization
D. Methods used to create and maintain UI Pages
Correct Answer: B
54. Identify characteristics of a record producer. Choose 3 options
A. Each field prompts the user with a question rather than a field label.
B. You can script behaviors of fields in the user interface
C. All records created using this strategy are inserted into the requested item table
D. Graphics can be included on the user interface
Correct Answer: A,B,D
55. Which one of the following is NOT a method used for logging messages in a server-side script for a privately-scoped application?
A. gs.error()
B. gs.debug()
C. gs.log()
D. gs.warn()
Correct Answer: C
56. How can an application link to a repository behind a firewall?
A. Link an application source control through an access token
B. This option is not supported
C. Link an application to source control with multi-factor authentication
D. Link an application to source control through a MID Server
Correct Answer: D
57. For Application access there is configuration option called allow access to this table via web services. Which one of the following statement is true when this option is selected?
A. The user performing the query via web services must have the correct permissions to access the table's records
B. Even when not selected, users with the correct permissions can use web services to access the table's records
C. This option restricts the ability to delete records via web services but records can always be read
D. This option restricts access only to SOAP web services but does not apply to REST.
Correct Answer: A
58. A scoped application containing Flow designer content dedicated to a particular application is called a(n)?
A. Spoke
B. Flow
C. Action
D. Bundle
Correct Answer: A
59. Which actions can a Business rule take without scripting?
A. Set field values and generate an event
B. Set field values and write to the system log
C. Set field values and add message
D. Set field values and query the database
Correct Answer: C
60. Which script types executes on the server? Choose three.
A. Business rule
B. Client script
C. Scheduled jobs
D. Script Actions
Correct Answer: A,C,D
61. Which one of the following is NOT true for modules?
A. Every Module must be associated with a table
B. Every Module must be part of an Application Menu
C. Module open content pages
D. Access to Modules is controlled with roles
Correct Answer: A
62. Which one of the following client-side scripts apply to Record Producers?
A. Client scripts and UI Policies
B. UI Scripts and Record Producer Scripts
C. Catalog Client Scripts and Catalog UI Policies
D. UI Script and UI Actions
Correct Answer: C
63. Which one of the following is NOT required to link a ServiceNow application to a Git repository?
A. Password
B. URL
C. User Name
D. Application name
Correct Answer: D
64. Which of the following methods is NOT part of ServiceNow REST API?
A. Delete
B. GET
C. POST
D. COPY
Correct Answer: D
65. When creating an application through the Guided Application Creator, which of the following is a user experience option?
A. Self-Service
B. Workspace
C. Mobile
D. Portal
Correct Answer: C
66. Which one of the following database operations cannot be controlled with Application Access?
A. Create
B. Delete
C. Update
D. Query
Correct Answer: D
67. Which server-side API debug log method is available for the scoped applications?
A. gs.info()
B. gs.debuglog()
C. gs.log()
D. gs.print()
Correct Answer: A
68. How does ServiceNow match inbound email to existing records?
A. Subject line
B. sys_id
C. Watermark
D. Record link
Correct Answer: C
69. Can inherited fields be deleted from a table?
A. No, inherited fields cannot be deleted from a child table
B. Yes, select the red X in the left-most column in the table definition
C. Yes, but only if there has never been any saved field data
D. Yes, but only if they are text fields
Correct Answer: A
70. When a ServiceNow instance requests information from a web service, ServiceNow is the web service:
A. Provider
B. Specialist
C. Publisher
D. Consumer
Correct Answer: D
71. When writing a client script to provide feedback targeted at a specific field, which method should be used?
A. g_form.addFieldMsg()
B. g_form.addInfoMessage()
C. g_form.showFieldMsg()
D. g_form.showInfoMessage()
Correct Answer: C
72. What is best UX format to use for lists and forms?
A. Forms
B. Standard
C. Classic
D. Lists
Correct Answer: C
73. What are application files in a ServiceNow application?
A. XML export of an application's Update set
B. CSV files containing data imported into an application
C. An XML export of an application's table records
D. ServiceNow artifacts comprising an application
Correct Answer: D
74. Which objects can you use in a Scheduled Script Execution(Scheduled Job) Script?
A. GlideUser and GlideRecord
B. GlideSystem and GlideRecord
C. GlideSystem and current
D. GlideRecord and current
Correct Answer: B
75. Which one of the following is NOT an example of when an application might use a Scheduled Script Execution(Scheduled Job)?
A. The application needs to run a clean up script on the last day of every month
B. The application needs to run a client-side script at the same time every day
C. The application needs to query the database everyday to look for unassigned records
D. The application needs to send weekly email reminders to requestors for all records on a table
Correct Answer: B
76. Which one of the following is a benefit of creating an application properites page for each application you develop?
A. Application users know to go to Application Properties page to change the appearance of an application
B. Application properties allow a developer to override the application properties inherited from ServiceNow
C. Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts
D. Application Properties page is a good landing page for an application
Correct Answer: C
77. If the Create module field is selected when creating a table, what is the new module's default behavior?
A. Open an empty form so new records can be created
B. Open a link to a wiki article with instructions on how to customize the behavior of the new module
C. Display an empty homepage for the application
D. Display a list of all records from the table
Correct Answer: D
78. How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application's data tables?
A. You must create Access Controls to prevent all other application scopes from creating configuration records on an application's data tables rather than using Application Access
B. Set Accessible from field value to All Application scopes and de-select the Can Create option
C. Set Accessible from field value to This application scope only
D. Set Accessible from field value to This application scope only and de-select Allow Access to this table via web services option
Correct Answer: C
79. What is workflow context?
A. It is generated from a workflow version, executes activities and follows transitions
B. The business reason or process for which a workflow is designed
C. It is a checked out workflow which is being edited
D. The table for which a workflow is defined plus any conditions such as "Active is true"
Correct Answer: A
80. Which is purpose of the application picker?
A. Choose an application to download and install
B. Select an application to run
C. Select an application as a favorite in the Application Navigator
D. Choose an application to edit and set the Application Scope
Correct Answer: D
81. Which server-side object provides methods for working with dates when writing a script in a privately scoped application?
A. GlideSystem
B. GlideDateTime
C. current
D. GlideRecord
Correct Answer: B
82. Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record producer UI. How is the page specified?
A. Configure the page in the Module that opens the Record Producer UI
B. Create an application property to store the URL
C. Write an after Business Rule script for the Record Producer's table:window.redirect ="<URL>";
D. Write a script in the Record Producer's script field: producer.redirect = "<URL>";
Correct Answer: D
83. You are developing the MyApp applicatoin that has a table, Table A.When the MyApp application is installed on an instance, you want Table A's records to be installed as part of the application. Table A's records will be installed when:
A. Table A is active and extends the Task table
B. Table A is not included in the System Clone > Exclude Table list
C. Table A has an automatic number counter for new records
D. Table A's records are added to the application record using the create Application Files context menu item
Correct Answer: D
84. Which one of the following is the fastest way to create and configure a Record Producer?
A. Create a Catalog Category, open the category, and select the Add New Record Producer button
B. Use the Record Producer module, then add and configure all variables manually
C. Open the table's form, right-click on the form header, and select the Create Record Producer menu item
D. Open the table in the Table records and select the Add to service catalog related link
Correct Answer: D
85. What is a Module?
A. A web-based way of providing software to end-users
B. A group of menus, or pages, providing related information and functionality to end-users
C. A way of helping users quickly access information and services by filtering the items in the Application Navigator
D. The functionality within an application menu such as opening a page in the content frame or a separate tab or window
Correct Answer: D
86. Which Report Types can be created by right-clicking on a column header in a table's list?
A. Bar chart, Pie chart, Histogram, and Line
B. Bar Chart
C. Bar Chart, Pie Chart, and Histogram
D. Bar Chart and Pie Chart
Correct Answer: D
87. A graphical view of relationships among table is a <blank>?
A. Graphical User Interface
B. Dependency View
C. Schema Map
D. Map source report
Correct Answer: C
88. What are some of the benefits of extending an existing table such as Task table when creating a new application?
A. You can repurpose existing fields by simply changing the label.
B. Use existing fields with no modification
C. Existing logic from the parent table will be automatically applied to new table
D. All of the parent table records are copied to the new table.
A. a, b, c and d
B. a, b and c
C. a and b
D. b and c
Correct Answer: B
89. Which of the following statements must evaluate to true for a user to pass an Access Control? choose 3
A. The user must be granted access through a business rule
B. Other matching access controls for the records evaluate to true
C. Conditions configured in the access control must evaluate to true
D. Scripts configured in the access control must evaluate true
E. The user has one of the roles specified in the Required roles related list
Correct Answer: C,D,E